The advantages of travelling with us
We offer a direct service
When you need to obtain information, ask for a quote, book tickets, make payments, modify the itinerary, ask for help, complain or say thank you… you will always be dealing with us, never with third parties. Viajes CIFA does not work with intermediaries. This is something notable not only in the lower final cost of the trip but also, and more importantly, in the type and quality of service you receive.
The large travel agencies found outside Spain often sub-contract local Spanish travel agencies. This is because they offer trips to so many countries they are unable to specialise in a particular one and, therefore, cannot offer a direct service. Whilst understandable, the end result is that upon arriving in Spain it is no longer the famous travel agency you contracted which is looking after you; rather, it is a different and smaller agency with their own way of working. Not only does this adversely affect your relationship with the agency, it also ends up increasing the final bill which the school, unfairly, has to pay.
We are a travel agency
You can find language schools, sports associations and school organisations that offer similar services. However, generally their range of destinations is smaller given that normally they only work locally, where their business is based.
Additionally, they tend to oblige you to take exclusively the courses and classes which they proffer.
With Viajes CIFA you decide the destination, the type of classes you wish to receive and the activities and services you require. We are dedicated purely to organising your trip. That means that EVERYTHING is adapted to your needs and not the other way around.
In the EU, travel agencies have service guarantees, insurance and travel regulations with which no other type of association, organisation, business or language school can compete.
Find our business details and licence number here.
We know Spain
We have an intimate understanding of our country. We can count on far more knowledge than you will find in any guide book. Of course, we know how the local administration functions, the public transport, and private and public services.
When travelling with us, we will resolve any situation or problem in a direct and rapid way. Furthermore, we are in-the-loop regarding all current and upcoming shows and exhibitions and, consequently, offer original, varied and bespoke programs.
We are attentive and caring
We help the teacher right from the beginning. We prepare the activities with great care and put into place any desired modifications. Additionally, we will reserve all the entrance tickets and organise your accommodation.
Before you leave your home country all the details of your stay are arranged and confirmed and the college and parents already have inclusive information. During the visit we ensure that teachers can solely focus on accompanying the students and following the arranged program.
Furthermore, upon arrival in Spain we place at your disposal a 24 hour 7 days a week telephone assistance service.
Moreover, if you opt for family home-stay accommodation you can also count on the help our local managers. We know from experience how hard it is to plan and arrange a school trip and are, therefore, accustomed to demonstrating flexibility with any changes required by the group, without applying financial penalties.
In addition, our cancellation policy is more favourable than the majority of agencies.
We provide the best possible price:
- There is no price increase for the high season.
- There are no extra fees according to student age.
- There is no service charge for booking entrance tickets (when booking the accommodation with us).
- There is no financial penalisation of smaller groups with extra charges because we have no minimum group size.
- There are no charges for adjustments and last minute changes.
- Our costings and invoices are transparent. There are no surprises later or conditions hidden in small print.